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After-sales Service

After-sales Service

  • Categories:市场销售
  • Time of issue:2020-10-14 17:31:09
  • Views:0

There is an After-sale Service department, which is responsible for product three guarantees and after-sale service in Jinan Worldwide Auto Accessory Co., Ltd.

Purchased products could be returned within one week if the product is unused and customer doubts about product quality and price.

Purchased products could be replaced within one year if knock damage occurs during transportation. (Rust that resulted by storing environment is not included).

The customer will be compensated if our products causes a customer direct financial loss.

Please carefully read and follow installation note and instruction before use. If engine failure occurs, please follow the procedures below:

Explaining failure in written format, including car owner, car number, product type (valve or tappet; which cylinder has failed valve, tappet), service time, travel miles, failure mode, cost, etc

Informing dealer, and dealer reports to our company; Then, our After-sale Service department make record.

User should keep failed products and related documents and repair first and reduce the economic loss before our staff arrive.

Once our company receives notice, we will contact user by telephone, or send staff on site.

If questioning about our survey report, user should present within 15 days.

We keep the sample for three months. User could take it back after written notice is sent. three month, our company has the right to dispose.

Our company doesn’t undertake any liability if our products are qualified and not the reason of the failures and economic loss. 

After-sales Service

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On December 25, the Ministry of Industry and Information Technology and the China Federation of Industrial Economics held the 2019 Manufacturing Industry Championship Experience Exchange Conference in Beijing Friendship Hotel. Jinan Worldwide passed the review and once again won the Manufacturing Industry Championship Cultivation Enterprise Certificate.
On July 9, the Jinan Municipal Party Committee and Municipal Government held a mobilization meeting to accelerate the construction of a strong industrial city.
Wonder Group welcomes you to the 2017 Shanghai Auto Exhibition
In December 2019, Jinan Worldwide was awarded the 2019 Excellent Supplier by the Logistics Department of Nanjing Automobile Group Co., Ltd.
On December 23, 2019, Weichai Heavy Machinery Co., Ltd. awarded Jinan Worldwide the 2019 Excellent Supplier Medal.
ISO/TS16949:2009 [ 2017-07-14 ]

Marketing department telephone:


Company Name:Jinan worldwide auto-accessory limited
Address:Changqing District, Jinan, Shandong Province, No. 1, Ward Avenue
Postal Code:250300


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